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How Clerks Can Lead Digital Transformation in Their Office
For municipalities, digital transformation means the days of phone calls and walk-ins are quickly becoming as antiquated as landlines and fax machines. It means citizens no longer think exclusively of engagement as one-on-one personal interactions, but instead, they are thinking of obtaining information and submitting requests with a digital-first mindset. It means your citizens—and your voters—are demanding new experiences and greater access to data, while your employees want greater work-related application convenience and the ability to utilize the systems and tools they need to accomplish their job functions from anywhere, on any Internet-enabled device. In this white paper you’ll learn:
- Why Municipalities Should Embrace Digital Transformation
- How Clerks Can Lead Their Communities Through Digital Transformation
- How to be a Change Agent in the Era of Digital Transformation
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