Article
Transit tech
Public transit users are asking for more by way of digital services. Is your transit system meeting the demand?
As technology evolves, public transportation agencies strive to remain on the cutting edge, providing the timesaving technological advancements customers have come to expect. Three ways transportation providers can do this are through smartphone integration, social media outreach and the use of Smart Cards and paperless ticketing. Smartphone integration Lan-Chi Lam, creative services manager for the Los Angeles Metropolitan Transportation Authority (Metro), is proud of the agency’s implementation of the Metro Mobile App, which provides commuters...
