A Roadmap for creating winning customer experiences
With the explosion of touch points and ways to communicate, the public is more connected than ever before with the government. That puts pressure on government decision makers to provide online and mobile-friendly services that are comparable to the private sector.
To help you provide this level of digital experience, this whitepaper will describe the steps to digital transformation success, including:
• Transforming Constituent Service Experiences
• Becoming a Mobile Champion
• Increasing Efficiency
• Securing the Content