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Self-service technology is the key to boosting resident experience with local governments
In today’s consumer landscape, marked by a desire for efficiency and convenience in routine tasks like shopping, the expectation for swift and streamlined processes has become the norm. Consumers expect to be able to go online, quickly find what they are looking for, press order and have it on their doorstep within two days (or […]
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Strengthening faith in democracy: 2023 Exemplary Public Servant Lisa Deeley
Spinning around in a barber chair gave Lisa Deeley a unique view of politics and community. Deeley was raised by a single mom in Philadelphia, when there weren’t a lot of childcare options available. “So basically, everywhere my mom went, I went with her,” she says. And Deeley’s mom was involved in politics, serving on […]
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Beyond the barriers: Maximizing ROI in cybersecurity in local government organizations
The 2023 Local Government Cybersecurity National Survey found that more than 60 percent of IT officials at state and local organizations believe their budgets are inadequate to support their cyber programs. And only about half of their employees continually participate in cybersecurity training throughout the year, revealing a lack of engagement in IT security programs […]
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Chicago and other local governments are electrifying their municipal fleets
No question, cities and counties are leading the charge in embracing electric vehicles (EVs), says Ryan Kennedy, founder of EV charging company Atom Power. Kennedy is a professional electrician by trade, and his firm supports fleets, municipalities and other organizations on their electrification and EV-charging initiatives. “As the U.S. works toward ambitious clean transportation goals, […]