GOVERNMENT TECHNOLOGY/Coming to the rescue
By: By Mohan Ramani
New communication technologies help emergency response....
Cutting out paper records
City Clerk's computer system stores hard copies electronically....
GOVERNMENT TECHNOLOGY/Outsourcing services
By: By Karl Kaiser
City leaves IT infrastructure maintenance to a private firm....
GOVERNMENT TECHNOLOGY/Storing documents
By: By Campbell Robertson
New technologies help store and retrieve electronic records....
GOVERNMENT TECHNOLOGY/Looking for answers
By: By Ali Riaz
To help fight terrorism, break up drug cartels and identify illegal imports, local governments must maintain complex databases and monitor a wide range...
Can we count on it?
By: By Jim Romeo
Four years after hanging chads made headlines, many people are worried about how electronic voting technology will perform this election season....
GOVERNMENT TECHNOLOGY/Broadening horizons
By: By Louis Zacharilla
Governments, from federal to local, are leading a complex effort with utilities and private and non-profit organizations to build extensive broadband...
INSIDE WASHINGTON/Virtual revenue
By: By Mark Preston
The ability to locally tax Internet access remains elusive....
Bans on local telecom service are upheld
By: Stephen Ursery
Supreme Court says states can outlaw such offerings....
GOVERNMENT TECHNOLOGY/Financing tech assets
By: John Siniawski
Purchase/leaseback agreements can stabilize annual IT costs....
Digital can of worms
By: Jim Barthold
Several unresolved issues with VoIP telephone service make some local governments squemish about the technology's use....
EXTRA, EXTRA/California city has best tasting water
Desert Hot Springs, Calif., has the best tasting municipal water in the world, according to judges who participated in the 14th annual Berkeley Springs...
Tracking roadway obstacles
By: Lindsay Isaacs
County's road closure maps simplify communication between departments...
GOVERNMENT TECHNOLOGY/Going public with GIS
By: By Scott Stephens
Privacy, access concerns influence locals' use of online maps....
Managing energy assets
By: Lindsay Isaacs
By combining databases, utility improves workflow and services....
Electronic warning messages
By: Lindsay Isaacs
Computer network sends automatic alerts to Oregon schools, businesses...
ACCESS CONTROL/Securing the premises
County installs locksets to control access in historic courthouse....
GIS more prevalent in big cities, counties
By: Stephen Ursery
Survey details the technology's many uses....
GOVERNMENT TECHNOLOGY/Instant messaging
By: By Drew Robb
Commonly used software can weaken network security....
GOVERNMENT TECHNOLOGY/Data warehouses
By: By Alan Day
With many cities and counties continuing to feel the sting of reduced local aid and decreasing tax revenues, operating budgets have become increasingly...
Answering calls for service
Battle Creek, Mich., has begun using Web-based software to provide its employees with the information they need to quickly respond to residents' calls....
Establishing connections
Coffman Cove, Alaska, has built a wireless Internet and satellite communications network to provide high-speed Internet connections to residents of the...
GOVERNMENT TECHNOLOGY/Simple patchwork
By: By Eric Schultze
Any worm that spreads across computer networks has the potential to damage business productivity and revenue generation and government businesses are...
Reducing junk e-mail
At its best, spam, or unsolicited commercial e-mail, is unwanted and annoying. At its worst, spam is fraudulent and often objectionable, clogging e-mail...
GOVERNMENT TECHNOLOGY/Space-age imagery
By: By David Nale
Since the late 1990s, commercial high-resolution satellite imagery has been used extensively by numerous federal and state government agencies to support...











