Situated in the heart of the Silicon Valley, San Jose, Calif., has struggled to maintain its technology leadership in the face of the double whammy of a technology crash in 2001 and the residential real estate collapse in 2008. Since he arrived in 2001, Vijay Sammeta, the city’s chief information officer, has seen his IT department shrink from 143 workers to just 43 today. So, when Sammeta was looking to expand productivity to the 5,000 city employees, reduce operational costs ...

Website Registration Required to Access this Content

Only registered users have access to Silver content. 

Registration on American City & County allows you exclusive access to invaluable articles and content centered around trends, policies, best practices, and case studies.

Already registered? here.